Shipping Policy
Last updated: March 2026
Cien Rios Wellness is a brand operated by Cien Rios LLC, 17113 Miramar Parkway, Suite 1027, Miramar, FL 33027.
Domestic Shipping (United States)
- Orders are processed within 1-2 business days
- Standard shipping: 3-7 business days
- Expedited shipping: 1-3 business days (additional cost)
- Free standard shipping on orders over $75
International Shipping
- International shipping is available to select countries
- Transit times vary by destination (typically 7-21 business days)
- Customs duties, taxes, and import fees are the responsibility of the buyer
- Cien Rios Wellness is not responsible for delays caused by customs processing
- Buyer is responsible for compliance with local import regulations for dietary supplements
Wholesale Shipping
Wholesale orders are shipped via freight for large quantities or standard ground for smaller orders. Shipping costs and timelines are included in your wholesale quote. Please contact your account manager for specific shipping arrangements.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow 24-48 hours for tracking to update after shipment.
Delivery Issues
If your order is lost, damaged, or significantly delayed in transit, please contact us at support@cienrios.com within 14 days of the expected delivery date.