Privacy Policy

1. Information We Collect

We collect information you provide directly, such as when you create an account, place an order, submit a wholesale inquiry, or contact us. This may include your name, email address, shipping address, phone number, payment information, and business details.

We also automatically collect certain information when you visit our site, including IP address, browser type, device information, pages viewed, and referring URLs through cookies and similar technologies.

2. How We Use Your Information

We use collected information to:

• Process and fulfill your orders
• Respond to wholesale inquiries and manage business relationships
• Send order confirmations and shipping updates
• Improve our website and product offerings
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We share information only with:

• Payment processors (Stripe, Shopify) to process transactions
• Shipping carriers to deliver orders
• Service providers who assist our business operations
• Law enforcement when required by law

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at support@cienrios.com.

6. Cookies

We use essential cookies for cart functionality and site operation. We may use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.

7. Contact

For questions about this Privacy Policy, contact us at support@cienrios.com.